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Senior Scrum Master


Senior Scrum Master

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We are currently looking for an experienced Senior Scrum Master, to work in one of their projects based in Zurich - Switzerland.


This position over 60-80% is within the IaaS domain and therefore with focus on the following topics.

  • Provisioning of high quality infrastructure services ensuring smooth operation of critical platforms and business solutions. The team specializes in infrastructure that maximizes performance, security, governance and availability.
  • Managed infrastructure services (incl. Windows and Linux servers and configuration mgmt.)
  • Serve our Client's customers by managing our identity and access management infrastructure (AAD)
  • Manage Client's Datacentres to ensure business continuity for on-premise infrastructure
  • As experienced Scrum Master, you will work as a credible Servant Leader for the Product Owner, Product Area Lead, Chapter Leads and the Squad Members.
  • You will support the work of the Squad(s) by maintaining the backlog and facilitating Scrum ceremonies like stand ups, sprint planning, and retrospectives.
  • You will ensure team performance is monitored through the Squad's dashboard and help identify continuous improvement opportunities to help the team work better and smarter.
  • As a catalyst, you drive improvements and changes to positively challenge the norm where the issues are outside of a squads' control.
  • You support process improvements within a Product Area or on complex issues.
  • Coach and develop Scrum based Squad(s) to be self-organized, and helping to remove their impediments
  • Help the squad to keep focus. E.g. by acting as a buffer between external distractions and the squad
  • Support a Product Owner setting goals, scope for the Squad(s) and supporting product backlog management
  • Contribute to the Product Area with proficient coaching & mentoring skills
  • Mediate through conflicts, help the squad to make decisions, and encourage leadership in others
  • Fosters self-organization, collaboration and knowledge sharing
  • Demonstrate proficient knowledge about Agile frameworks and its principles
  • Support and promote a feedback culture based on the Scrum values (commitment, courage, focus, openness and respect)
  • Support a culture of continuous improvement of the squad's processes and productivity
  • Exchange ideas and issues with other Scrum Masters, nurturing internal Agile community and Chapter/Community of Practice

You will be expected to:

  • Work with Squad(s) to embed and reinforce Agile practices and behaviours
  • Lead and facilitate various Scrum ceremonies, such as sprint closing and planning, stand ups, retrospectives
  • Provide constructive feedback to team members to increase Agile maturity
  • Support the Product Owner maintain and refine the product backlog
  • Review and manage backlog items to ensure the latest work status is captured and updated as appropriate
  • Ensure work is appropriately balanced across the team and that all work is captured within the backlog
  • Enable the organization's Agile way of working o Model behaviours to support the organization's Agile transformation
  • Actively create and maintain an atmosphere and culture within Squad(s) based on the Agile leadership behaviours
  • Identify continuous improvement opportunities and best practices to progress the work of the Squad(s)
  • Engage with Chapter Leads to help identify and deliver against training needs to support Agile practices
  • Engage with individual Squad members to identify opportunities to improve

Skills and Experience required:

  • More than 5 years experience working with Agile teams and understanding of Agile practices
  • Experience with Scrum (and Kanban) methodologies, tools and techniques
  • Capability to understand and speak the Engineer's language and understand the wider context of their day-to-day engineering work
  • Experience with Enterprise IT tools and processes, or similar in other international Enterprise IT organizations
  • A continuous improvement mind-set and dedication to uncovering better ways of working
  • Ability to influence behavior without having formal organizational hierarchy
  • Excellent communications and people-interaction skills
  • Fluent in English

Must have:

Scrum & Kanban (Certification), +5 years in Agile Teams & Practices, Enterprise IT Tools & Processes