Connect44

We support your bussiness Succes stories in UK

Connect44

RNO/NPO Project

Early in 2019 Connect44 was awarded the scope to support the proposed network swap of UK telco operator’s 4G radio access network of 12,000 sites, from Samsung to Huawei equipment. The support model we have successfully implemented is a full Network Operations Centre with 24x7x365 monitoring and associated Service Assurance across multiple areas of the swap and rollout. The service is designed to be integrated into the swap team function, taking the sites on the day of the equipment change, bringing into service, owning the sites through stability and post-performance monitoring prior to transfer to operations, and the ongoing responsibility of our NOC team for monitoring.

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Connect44

We support your bussiness Succes stories in UK

Connect44

The Service Assurance support providing the required Incident, change and problem management allowed for end to end visibility of the swap process to ensure all external work packages have a single point of contact to oversee the successful swap of the UK telco operator’s network. As expected, the operational support comes with all expected KPI/SLA’s required to ensure the integrity and performance of the network is maintained within the expected high levels of operability, and, to date, Connect44 have recorded 12 consecutive months of exceeded targets, no service breaches or remedies and they continue to support in external areas of automation, service assurance toolset rollout, integration, transmission support and Tibco platform planning and design. Our support has now been extended to cover the recently announced intention to integrate 5000 new 5G capable sites over the next 12 months and beyond.