Digital Power Field Service Engineer (FSE)

Digital Power Field Service Engineer (FSE)

Connect44 is a company that truly values its employees and fosters a culture of collaboration and innovation.

Position Overview

We are looking for a motivated Digital Power Field Service Engineer (FSE) to join our team and play a key role in delivering high-quality technical solutions and services to our customers.

Job location: Switzerland, Bern

Available Positions: 1 position

Job type: Permanent

Job Ref. Number: FSE 24.08.2026

Main Responsibilities

  • Visit customers onsite and provide troubleshooting and service support.
  • Provide supervision and commissioning services onsite for customers.
  • Provide remote support for technical questions regarding Huawei Smart PV products (C&I, Utility) and Data Center Facility products via the Huawei Customer Management System.
  • Register and collect customer support requests.
  • Identify issues and propose appropriate solutions.
  • Track the progress of customer support requests and ensure timely follow-up.
  • Ensure a high level of customer satisfaction by providing high-quality service to customers.

Requirements

  • Graduation from a University of Applied Sciences, or higher education specializing in Electrical Engineering, or an apprenticeship in an electrical field.
  • Background and interest in electronics, such as inverters and battery storage systems, as well as good IT know-how.
  • Own car and willingness to undertake business trips across Switzerland for customer onsite troubleshooting and installer communications.
  • Experience in inverter and BESS problem-solving and commissioning is an advantage.
  • Strong communication skills in English. German or French is an advantage.

What's on Offer

  • Join an international company at the forefront of the clean energy transition.
  • Work with innovative technologies in the fast-growing renewable energy sector.
  • Receive ongoing technical and professional development.
  • Be part of a collaborative and multicultural working environment.
  • Enjoy competitive compensation and attractive career development opportunities.

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