Project Overview: As part of a newly won Frame Bidding contract, Connect44 became an integral member of a major telecom delivery team, providing essential services across European projects. The Remote Service Centre (RSC) primarily focuses on two key areas: Radio and Integration. This strategic collaboration enables us to provide end-to-end support, ensuring the successful operation and expansion of mobile networks across the region.

The Challenge: The project’s scope involved significant responsibilities across both the Radio and Integration domains:

• Radio Projects: Our primary focus was ensuring the seamless operation of newly launched sites, specifically by:
• KPI Monitoring: Continuously tracking key performance indicators to ensure optimal network performance.
• Babysitting: Providing real-time oversight to ensure stability in the early stages after site launch.
• Initial Tunings: Fine-tuning and adjusting configurations to achieve optimal signal quality and coverage.
• Integration Projects: On the Integration side, our team is responsible for integrating new sites into a major European mobile operator’s network. The integration process involves:
• Performing integrations across multiple radio technologies.
• Collaborating closely with local engineers on-site to coordinate the technical details.
• Providing accurate and detailed reporting throughout the integration process.
• This service is expanding to other operators within the RSC organisation.

The Results:

• Radio Operations: Over the past two and a half years, we have successfully operated more than 2,500 sites, ensuring stable and high-quality network performance. A high degree of automation, developed internally by the team, has significantly improved project efficiency.
• Integrations: On the Integration side, we are integrating an impressive 200 sites per week into the network, particularly for a German MNO. This expanding project demonstrates Connect44’s capacity to manage large-scale operations and deliver exceptional results in the integration space.

This case study highlights Connect44’s expertise in managing complex network operations across Europe. By leveraging automation and close collaboration with local teams, we continue to deliver reliable and scalable solutions for operators in the region.

Looking to optimise your network integration or radio operations? Reach out to Connect44 today to learn how our Remote Service Centre can support your network expansion and deliver top-tier performance.