How Connect44's Global NOCs Ensure Seamless Network Operations
How Connect44's Global NOCs Ensure Seamless Network Operations
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How Connect44's Global NOCs Ensure Seamless Network Operations

At Connect44, we understand the critical role that network operations centres (NOCs) play in ensuring seamless connectivity. That's why we have invested in a global network of NOCs, strategically located to serve our clients.

Our primary NOCs are based in Romania, a country renowned for its skilled IT and Telecoms professionals. However, we also recognise the importance of local presence. To cater to the specific needs of our customers in different regions we have established smaller local country operations centres which can work either independently or in a hybrid model with our Romanian Centre of Competency. This localised approach allows us to provide tailored support and address regional nuances effectively.

Our client base is diverse and includes some of the most prominent names in the industry. We are proud to serve Tier 1 Mobile Operators, Tower Companies, and leading Network Equipment Vendors. Our expertise and commitment to excellence have earned us their trust and partnership.

Our 4 NOC sites are responsible for managing and supporting over 52,000 active and passive sites across 7 countries in local languages: the UK, Spain, Portugal, Germany, France, Switzerland, and Romania. Our comprehensive, 24/7 coverage ensures seamless network operations and optimal performance.

Our team of highly skilled professionals handle an average of 7,500 service tickets per month. We are dedicated to resolving issues promptly and efficiently, minimising downtime and maximising network availability.

In addition to our NOC services, we also provide 20,000 Site Access Permits per month. This streamlined process facilitates site access for maintenance, upgrades, and other essential activities, saving our clients valuable time and resources.

By entrusting their network operations to us, our clients realise significant cost savings, benefiting from reductions of around double-digit percentage savings per year compared to their previous in-house and other vendor arrangements. This financial advantage allows them to focus on their core business while we manage their network infrastructure in close partnership.

At Connect44, we are committed to expanding our global footprint and delivering exceptional NOC services. Our strategic locations and expertise enable us to provide unparalleled support to clients worldwide. We are confident that our global network of NOCs will continue to drive network excellence and innovation.